Nov 29, 2021  
2019-2020 Lane Community College Catalog 
2019-2020 Lane Community College Catalog [ARCHIVED CATALOG]

Business Assistant, 1-yr Certificate

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Total Program Credits: 54

Estimated Program Length: One year

Offered by the Business  Department, 541.463.5221

Certificate of Completion Requirements  

Program Coordinator Business Department, Bldg. 19, Rm. 137, 541.463.5221

Dean Christopher Rehn

Purpose To train business assistants for a wide variety of duties. They may handle correspondence, maintain electronic and manual files, assist with financial record keeping, operate a variety of office equipment, assist customers, answer telephones, act as a receptionist, act as an accounts receivable or payable clerk, perform general office duties, and use personal computers for internet research, word processing, and financial analysis.

Advising Lori Areford and Josh Baker can be reached at

Learning Outcomes

  • Understand accounting as the language of business
  • Anticipate and actively explore innovative solutions to technological and organizational challenges
  • Engage customers and co-workers in a purposeful manner listening to and accurately interpreting their responses within diverse cultural contexts
  • Work independently within diverse business environments; apply individual strengths and critical thinking to collaborative efforts
  • Use software including word processing, spreadsheets, databases, and presentation tools to input, manage, and interpret information to meet organizational needs
  • Perform on the job in ways that reflect professional ethics, legal standards, and organizational expectations
  • Create professional, accurate documents
  • Provide basic training and technical support for office equipment and software systems
  • Use research and analytical skills to support the activities of the organization
  • Formulate questions that can be addressed with data and collect, organize, and display relevant data to answer them
  • Make effective presentations to internal and external audiences
  • Use appropriate library and information resources to research business topics
  • Apply critical thinking and analytical skills in decision-making and problem solving
  • Use good keyboarding skills to prepare documents quickly and accurately according to employer standards
  • Organize and manage the daily business functions of a business/organization

Job Openings and Wages Projected through 2022

Career Pathways Roadmap

Lane County: 147 positions
Statewide: 1,896 positions

Lane County average hourly - $14.72; average annual - $30,608
Oregon average hourly - $15.38; average annual - $32,006

Estimated Program Cost

Books   $1,681
Computers/Internet Service   $1,500
Resident Tuition and General Student Fees   $6,674
  Total Estimated Cost $9,855

*Course fees may change during the year. See the online credit class schedule for fees assigned to courses.

Program Notes

  • Prerequisites are required for some courses. See Courses  for prerequisite information.
  • Students must place into at least WR 121  or WR 121_H  and MTH 065 , or take classes to reach these levels before enrolling in program courses.
  • Before enrolling in BT 120 - MS WORD for Business  or BT 123 - MS EXCEL for Business , students are expected to have a basic knowledge of the Windows operating system and the ability to type 30 words per minute accurately and key 130-132 strokes per minute.
  • If Math is taken in the self-paced format through the Math Resource Center, then all credits must be completed to meet the math requirement.

General Education

GENERAL EDUCATION courses must be completed with a letter grade of C- or better, or Pass.

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